Refund Policy

​Effective Date: [22.07.24]

 

Thank you for shopping at Perseverance. This Refund Policy outlines our policies regarding refunds for purchases made on our website.

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1. Eligibility for Refunds

• We offer refunds on products purchased directly from Perseverance within [number] days of the original purchase date.

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2. Refund Process

• To request a refund, please contact our customer support team at [Contact Information]. Please provide your order number and reason for the refund request.

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3. Refund Method

• Refunds will be issued to the original method of payment used for the purchase.

 

4. Refund Exceptions

• The following items are not eligible for refunds:

  • Products that have been used, damaged, or altered after delivery.

  • Digital products or services.

  • Items purchased during a sale or promotional period, unless explicitly stated otherwise.

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5. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).

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6. Processing Time

• Refunds will be processed within [number] business days after we receive the returned product. Please allow additional time for your bank or credit card company to process the refund.